Complimentary goods and transit insurance
We are covered up to a load limit of R 1 000 000 with all risk goods in transit insurance for ( Fire , hijacking , Theft , Looting , Flooding )
Upon signature of this document, the customer here by excepts that the R 1 000 000 cover is sufficient for the value of their goods transported by Help U Move.
Complementary Door to Door Limited insurance (repairs & breakage)
Please note that this cover will only be active on items that have been selected to be Executive Protective Wrapped by our Help U Move personnel.
You will be covered up to a limit of R20,000.00 per item for repairs to dents & scratches or other damage.
This cover excludes all items wrapped and/or boxed by the customer themselves.
Clients are responsible to prove negligence and provide proof that the item was not damaged before leaving your premises.
We must be notified in writing of any damages to goods within 48 hours of the move (delivery). This time limit is essential.
Recommended items to be wrapped with Executive Protection Wrapping : Tv’s , Mirrors , Computers , computers screens , microwaves ,washing machines ,tumble dryers , Dishwashers , Fish tanks , Fridges , Freezers and dining room Tables and chairs.
We must be notified in writing of any damages to goods within 48 hours of the move (delivery). This time limit is essential.
We will not be liable if you were careless in the non-avoidance of any damage or any part of the damage was sustained due to your own negligence.
The following are not covered by our insurance:
furs, jewelry, bullion, precious and semi-precious metals and stones, curiosities, items of art, money, documents, stamps, sunglasses, keys, cell phones, tablets, laptops, data.
Any item that has been wrapped in protective wrapping by anyone else other than a Help U Move employee will not be covered.
the functioning of electronic equipment and motor-driven goods
firearms, explosives, dangerous substances
foods and drinks
any goods not packed or unpacked by Help U Move
items left inside furniture and loose unpacked items
property or goods damaged as a result of difficult access (unless we were told about this at least 5 days before the move time)
documents or other things that can be used as negotiable instruments.
faults of any type related to the insured goods, such as (but not limited to) defects, workmanship or professional advice.
the consequences of delay, depreciation, loss of market or other charges related to or resulting from the transportation of your goods.
actions related directly to your insured goods, such as (but not limited to) gradual deterioration or inherent or latent defects.
inherent vice or defect, vermin, insects, damp, mildew or rust.
detention, confiscation or requisition by customs or other officials or authorities.
wear and tear or gradual deterioration (including the gradual action of light or climatic or atmospheric conditions), unless following an accident or misfortune not otherwise excluded.
mechanical, electronic or electrical breakdown, failure, breakage or derangement of the insured property, unless following an accident or misfortune not otherwise excluded.
